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Constellation

Re: Re: bright white light

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yes as I mentioned resetting phone and safe mode hasn't worked for anyone in all the threads about this issue.
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Constellation

Re: Re: bright white light

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sorry I had mentioned that in different thread of many on this issue. the phone is unusable as you can't see past the bright white light. this phone is 11 months old.
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Constellation

Re: Re: bright white light

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I may using my tablet to write this for that reason.
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Samsung Moderator
Samsung Moderator

Re: Re: bright white light

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I would like to look into this further for you. Can you send me a private message using this link here? (http://bit.ly/2HP0oRi) Provide the following information.

  • Model number
  • IMEI number
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Constellation

Re: Re: bright white light

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here you can see.
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Constellation

Re: Re: bright white light

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Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know.
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Constellation

Re: S10 bright white light at the bottom

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I also tried going into safe mode and clearing cache as other comments have said and bright white light still remains. my phone is new. why is this?

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Constellation

Re: S10 bright white light at the bottom

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Why is this marked solved? There is no solution listed other than "vsend it in". How about what's wrong? A simple Google search shows this is happening to a lot of people. I wish I would have stayed with apple. S10 problematic since I got it. Direct from Samsung btw. Still paying on it. Not even a year old and tons of display issues. No help from Samsung. 

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Constellation

Re: S10 bright white light at the bottom

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sorry won't let me upload any images or pate one in so you can see.
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Highlighted
Constellation

Re: S10 bright white light at the bottom

JUMP TO SOLUTION
Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know.
Reply
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