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Astronaut

S10 issues

Hi I can't figure out why my S10 is not alerting me to text messages. All settings are on and it should. But it makes no alert sound nor do I get a preview on my screen of the message like before. Again all settings are on. Also pictures people send me through texts are not always downloading. Or when i send some.they take awhile to.go out. Any help is appreciated. I reached out to Samsung for help but they were pretty useless. 
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Samsung Moderator
Samsung Moderator

Re: S10 issues

I would first recommend checking the settings in your messaging app. Go to the messages app > tap the 3 dots on the right hand side > tap on settings > tap on notifications > tap on new messages > tap on notification style. Which option do you have selected?

 

 


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Astronaut

Re: Re: S10 issues

thx all my settings are set up already thats what's so annoying
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