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Constellation

S10 overheating

My s10 gets really hot when playing games and they are not even that big of games 

and it goes over 100 degrees Fahrenheit can someone help with this problem?

1 REPLY 1
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Halo

Re: S10 overheating

Hi 

would you be able to try clean cache data or factory reset ?

 

How to clean cache data

  1. From the Home screen, slide down the notification panel.
  2. Tap the 'gear icon' to open Settings.
  3. On the settings menu, tap Apps.
  4. Here, you will see the list of apps installed on your device.
  5. Choose the app you want to clear cache.
  6. Tap Storage.
  7. Then, tap 'clear cache'.

if it's still overheating, it could be mainboard or charging port defect. I recommend you get service from samsung.

call 1-800-SAMSUNG or visit https://www.samsung.com/us/support/service/

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