Anyone else having a issue with their screen timeout on their S10? I changed it to 10 minutes on inactivity but after a few hours it changes itself back. I contacted Samsung multiple times about this but every time they gave me a solution to try I couldn't tell them if it worked. I had to wait a few hours or days to get back to them but then I got someone else and I had to go over the whole story again and tell them which solutions I have already been given...
Hey @Dovi, I hope your day is going well so far.
By chance, do you have a power saver on or possibly a Bixby Routine?
Something is obviously triggering that setting to switch back.
It's very much possible, I asked because I've seen it on my own work phones for years. You will need to check, but companies often push preset profiles with email access that can dictate what a screen time out should be, and security options, and overwrite users settings. and they often don't really explain it too well if at all when you set it up.
You'd probably have to uninstall your work email app from your device to rule it in or out as the culprit. What is your employer using for work email? VMWare, etc.? It may not do any good to ask the system admin at your employer as they often don't even realize the software they're pushing to the devices is also overriding user-defined lockout policies. My employer's BYOD email app locks itself after 10 minutes of inactivity, but it does not lock/power off my display. It simply requires a passcode after 10 minutes of inactivity.
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Like Chris said, if that's what's happening, the only way to get rid of those restrictions is to get rid of work email all together. That's why I use a separate phone for work, I could use it for personal use, but I decided to get a separate line and pay for it myself just to be sure I have full control over my phone.