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Astronaut

S10+ wont connect by bluetooth

I got my s10+ 3 days ago and it wont connect to my Sony Bluetooth headphones, instead saying "failed to connect, check device settings and try again." I have cleared all system caches and bluetooth caches and still it will not connect. I have also tried everything else that is recommended. Help!!!

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Samsung Moderator
Samsung Moderator

Re: S10+ wont connect by bluetooth

Thank you for reaching out for assistance. I would recommend reaching out to the manufacturer of your Bluetooth device.

We are unable to speculate about the compatibility of Samsung products with Non-Samsung Devices.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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