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Asteroid

Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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Yes have done that. And phone is not in do not disturb mode. Just cleared phone app settings again and did not work

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Samsung Moderator
Samsung Moderator

Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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@userJbXrRoIUI7 Will you please send a PM with your full model code and IMEI number? http://bit.ly/2Kq3B5F



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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try chanigng "vibration pattern" in  phone app-> 3 dots -> settings -> call alerts and ringtones. See if you can feel vibration when selecting different patterns. 

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Asteroid

Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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I can! I tried different patterns and also different vibration intensities. The phone vibrates fine when I receive a text or any other notification, just not for calls unless the sound is on

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Asteroid

Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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Thank you all for your help. I just did an update, and within about 2 minutes of the update finishing, I got a call and my phone started vibrating! It was still not vibrating for incoming calls as of this morning and I didn't change any settings so the update must have done something to fix it!

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Samsung Care Ambassador

Re: S10e does not vibrate for incoming calls when ringtone is set to vibrate

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Not sure what happened but hey, I'm glad it's working now!!! Have a great day!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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