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Astronaut

S10e finger print sensor issues

S10e finger print reader on my S10e consistently exceed allowed attempts. Has been happening for a week on my one year old S10e. 

Deleting and enrolling the new finger does not solve the issue.

Pl. Help with any suggestions. Ty

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: S10e finger print sensor issues

I would recommend a service repair on your device. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


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