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Astronaut

Samsung Cloud

I have a notification on my phone that the Samsung Cloud data will be wiped out in June 2021 but the learn more button wont open so what's going on and what do I need to do?
4 REPLIES 4
Galaxy

Re: Samsung Cloud

got same message, throwing me over to one drive and asking for more money for storage
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Re: Samsung Cloud

no money need, same free storage GB limit as Google drive and Samsung cloud. the cloud is being replaced with Microsoft one drive and there are instructions to follow to sync and link and copy or transfer all your cloud data to the one drive so you don't lose it.
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Samsung Care Ambassador

Re: Samsung Cloud

Hey, 

@cincyRN

If you haven't already tried this open Samsung cloud, select the 3 vertical dots in the upper right hand corner. On the menu that opens select Notice. At the top of the notices list there should be one titled End of certain Samsung cloud features.

Best regards,

CLF 

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