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Furly04
Asteroid

Samsung Galaxy Note 10+ Phone Vibration Problem

I got this phone 3 weeks ago. All sudden my vibration on my notification  just stopped working. I got a lot missed calls and messages without no vibration. I've tried to go my settings and turn it off and on. I got no vibration in the Settings...Sounds and Vibration.  I tried to do a clear on cache from the beginning when hold Bixby button and volume up. I also did a factory reset. I tried check *#0*#. I did a test on vibration and  I got nothing. I don't understand why vibration is not working. Is it a hardware or software issue ?

7 REPLIES 7
Samsung_eKujtBN
Astronaut

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Have you tried turning it on and off again?

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Furly04
Asteroid

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Yes. I had restart my phone like a million times. 

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uservtGUz1JndO
Asteroid

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Last night I was typing and in the middle of my sentence my vibration motor just stopped working. If I put my ear close to the phone and I try to activate the vibration motor I can hear it faintly like it's really weak. There are a few threads on the forums and on Reddit about this issue. I  contacted Samsung and they won't acknowledge it as a widespread issue but I feel like it is because it's not a one off note 10, it's happening to multiple peolpe

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Do you experience these symptoms when you test your device in safe mode? Have you tried wiping the cache partition on your device?

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Furly04
Asteroid

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Yes I tried in safe mode and wiping cache partition. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Note 10+ Phone Vibration Problem

Thank you for this information. I would recommend a service repair. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2

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AWHOOH_STYLE
Astronaut

My note 10 + freeze I have to restart my phone everytime....

My note 10 + freeze I have to restart my phone everytime. it's started week and half ago

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