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TechGirl77
Cosmic Ray

Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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I have plenty of space on the phone, but the video stops recording automatically after a short period of time. 

 

I've cleared the cache and done a hard reset. It hasn't helped. 

1 SOLUTION

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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Thank you! I uninstalled pretty much every app (then cleared all the caches) and it just recorded a 7min video. So, I think it's fixed. 

 

I'm not sure what the app was...I'm just glad it's fixed. Thank you for your help. 

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22 REPLIES 22
Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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Are you using the native camera app? Have you tried going into your camera app settings, and reset the settings?

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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Hi, I'm using the native app. I reset my camera settings previously. Just tried it again. I can now record 45-50 seconds....so it's given me a bit extra, but still not solved the issue. 

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Samsung_qd91h23
Astronaut

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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What app are u using to record?

For me, I use nice shot from the galaxy store and it has worked perfectly.

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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I'm using the native app. I'd prefer to keep using it if possible, as I like the camera software. It's just video that seems to have a bug. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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Are you using the video mode when you are experiencing these symptoms?

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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I am, yes. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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What do you have the video resolution set to?

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

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Tonight's stats:

9:16 FHD  1920x1080  records for 13 seconds
Full  2288x1080  records for 29 seconds
1:1  1440x1440 records for 13 seconds

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TechGirl77
Cosmic Ray

Re: Samsung Galaxy S10+ Cannot record video for more than 20-30 seconds

JUMP TO SOLUTION

9:16 FHD 1920x1080 13 seconds
Full 2288x1080 29 seconds
1:1 1440x1440 13 seconds

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