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userBFTnw04RIY
Asteroid

Samsung Health in app ads with no opt out or way to turn them off

I have searched google and samsung forums for a solution, but even with the allow marketing toggled to off, I am getting ads in the Samsung Health app that take up about 1/3rd of the screen. I use a Galaxy S10+. Has anyone else noticed this issue? I think that it is a poor business practice to force ads when someone has paid good money for the Samsung phone and the Samsung wearable. Yes, I have toggled the marketing option to off.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Samsung Health in app ads with no opt out or way to turn them off

Hey there,

 

Thanks for reaching out. Try force stopping and clear the cache on the Samsung Health app. See if that helps.

 

Navigate to your settings > apps > Samsung Health > force stop > storage > clear cache.

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