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user3cDigRstcI
Constellation

Samsung Messages (MMS Issue: Invalid address entered)

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Hello all,

 

I recently purchased an unlocked S10. The only issue I seem to have at this time is with sending MMS messages through the native app on the phone. When I use a third party app everything works fine. The problem is that I REALLY like the new native app and all of the features associated with it so I'm eager to find a resolution to my problem.

 

I have literally tried everything. Anything I try to send a picture/gif or anything of the sort I get an error back reading "invalid address entered". I am now at a loss! Currently, I am using Google's third party messages app.

 

Please help,

 

Thanks!

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Samsung Messages (MMS Issue: Invalid address entered)

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@userED8SpqbECi Please try wiping the cache partition. 

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.
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42 REPLIES 42
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MSIce1987
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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I'm having similar issue on my Note 9. When I use stock messages and try to send MMS it says invalid destination address. But I can use Google Messages and send MMS just fine. Samsung needs to put an update out for Messages fixing this issue.

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Foxrida911
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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If your using an unlocked variant are you sure the MMS settings under the apn tab are the correct ones some companies have two apn's one for the internet and one for MMS

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usermN1T2HHBFn
Astronaut

Re: Samsung Messages (MMS Issue: Invalid address entered)

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Same issue!

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Samsung Moderator
Samsung Moderator

Re: Samsung Messages (MMS Issue: Invalid address entered)

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Please send a private message with your full model code and IMEI number so I can look into this further. http://bit.ly/2Kq3B5F

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Samsung_2YDwFwh
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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I get the same error message.  It began after the last update by Samsung earlier this month.   It seems to happen every day and the only way I can get it to work is by rebooting the phone.

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Samsung Moderator
Samsung Moderator

Re: Samsung Messages (MMS Issue: Invalid address entered)

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Does this occur with the device in safe mode?

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userlZoDDGOHxX
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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I have the same problem on my s9+.  This will work in safe mode.  I have tried to delete all other texting apps to see what might be interfering but still no luck unless I boot into safe mode.  I will try deleting what's app and FB messenger but these just use internet service so I don't see how they would interfere.  Also I will be super annoyed if I cant have these on my phone. I never had problems until I was forced to use Samsung messenger due to getting the galaxy watch.

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userlZoDDGOHxX
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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After I rebooted my phone it now works not in safe mode....  Arg what is going on. So random.  

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userbfG1y4wwxs
Constellation

Re: Samsung Messages (MMS Issue: Invalid address entered)

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Yep! Same with me and several other people that have the Samsung S9. It's really frustrating me!!!!

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