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VeNoMxSacrifice
Constellation

Samsung Messages

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Hello!

I have just purchased and set up my Samsung Galaxy S10+ device. I am super excited to use this device. But, I have noticed a slight issue with messaging. When I recieve a message it shows up in my notifications just fine. But, when I reply to the message (through the notifications drop down menu.) the message I just sent will show up under the message I was responding to like I texted myself. The message will send to the correct person but, It will look like to me I never replied and texted myself.  It does this with samsungs messaging app and with google's messenger app. I have downloaded a 3rd party app that is working fine but I prefer samsung's built in messenger. Does anyone know a fix for this?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Samsung Messages

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Thank you for notifying us on your concern. The only way to resolve this symptom is a software update that would sync the Messager app and the Notification app together. At this time, we can only recommend using a 3rd party app for the time being. Thank you for your patience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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10 REPLIES 10
Samsung Care Ambassador

Re: Samsung Messages

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Yes it's like that for all of us



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Samsung Moderator
Samsung Moderator

Re: Samsung Messages

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Thank you for notifying us on your concern. The only way to resolve this symptom is a software update that would sync the Messager app and the Notification app together. At this time, we can only recommend using a 3rd party app for the time being. Thank you for your patience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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EricL-NewJersey
Cosmic Ray

Re: Samsung Messages

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What 3rd party app is good to replace the messages app?

The new one cant be customized anymore and all white for texting is horrible!

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user2kqXI2LsDr
Astronaut

Re: Samsung Messages

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I have the same problem but refuse to use 3rd party app. So Samsung hurry up ! And! Fix the texting to multiple recipients.  I m a new user from Apple to Samsung and feel very frustrated by this issue. 

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camerachick7
Astronaut

Re: Samsung Messages

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@SamsungDarius  what app are we to use? This is terrible.. you pay 1000.00 for a phone and it stinks

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EricL-NewJersey
Cosmic Ray

Re: Samsung Messages

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What app are you using instead of Samsung's?

I got an update and they removed all the cool features.  Cant change the background or colors nothing.  It looks like a iphone messenger app now. 

 

It use to be the BEST messaging app around.. now it's the worst!!!

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VeNoMxSacrifice
Constellation

Re: Samsung Messages

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I use Textra currently and it is a great app. I used it back in highschool actually and forgot it existed. It has a pro support option which I recommend. It's a one time purchase for not that much and you get total customization.

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Joeyjoe
Asteroid

I'm using Google messages app.. Works great I love it!! ✌️✌️

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I'm using Google messages app.. Works great I love it!! ✌️✌️

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Joeyjoe
Asteroid

Also download g board..

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Also download g board..

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