11-30-2020 11:43 AM - edited 11-30-2020 12:03 PM
I'm not one that uses a password or thumbprint on the phone. Was happily using Samsung Pay, and before I "tap" at a merchant, would have to enter a pin to use. Recently, needed to factory reset the phone and reset all my applications. For some reason, Samsung Pay now says the phone must have a password to use it, something I dont want. Any ideas how to set this up to the way it was previously installed?
Thanks
12-04-2020 01:21 PM
I would recommend calling our Samsung Pay team directly at 1-844-726-7297 for assistance with this.
12-08-2020 09:37 AM
Completley worthless response! Calling that number gets you someone in the Phillipines that bascially sends an email to another department. Why not just tell me if what i want is even doable, vs sending me down a rabbit hole.
12-15-2020 11:17 PM
I have recently complained about this too for my Note 20. It's extremely annoying and not worth using the app bec of it. I would suggest posting a complaint at the Play Store. The developers monitor those comments posted on there.