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Samsung Care Ambassador

Re: It won't let me click or copy the link.

@userUvgetE2KFv Go to your Galaxy store app then search securefolder. Once you locate it look if there is an update button next to it. It should look like a spiraling arrow



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userUvgetE2KFv
Asteroid

No update :-(

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Samsung Care Ambassador

Re: No update :-(

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userUvgetE2KFv
Asteroid

Any other ideas?????

Any other ideas?????

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Samsung Care Ambassador

Re: Any other ideas?????

@userUvgetE2KFv What's your model number and what version of SF are you on 



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userUvgetE2KFv
Asteroid

Thank you so much for trying

Thank you so much for trying

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userUvgetE2KFv
Asteroid

Here is part of it

Here is part of it

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userUvgetE2KFv
Asteroid

G975USQU2ASF6 Model SM-G975U

G975USQU2ASF6

Model SM-G975U

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Samsung Care Ambassador

Re: Samsung Secure Folder

@userUvgetE2KFv Try to do it on safe mode? and try to clear data on the secure folder app and see if it works?




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userUvgetE2KFv
Asteroid

Yes dragon I've tried that several times

Yes dragon I've tried that several times

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