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Astronaut

Samsung rewards

So I purchased the Galaxy S10 and I'm suppose to get Samsung rewards if you purchase it from the Samsung app which I did but I have not recieved them yet and it says that I have received them so I'm wondering is there a glitch thats taking so long or is there a mistake either way can someone help me get the point that I was supposed to receive after my Galaxy S10 purchased

4 REPLIES 4
userYrnkaXlGDh
Asteroid

Re: Samsung rewards

I called about that too and they told me we will receive it 15 days after delivery date

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userLRdgCKvnbF
Cosmic Ray

Re: Samsung rewards

So is this pretty much the same thing with the $130 eCertificate. You have to wait for the 15 day return date to pass then you will get the reward points and eCertificate?

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Samsung Moderator
Samsung Moderator

Re: Samsung rewards

To resolve this concern, we suggest you call 844-726-7297 to speak with a Samsung Pay support representative over the phone. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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AdawgBliss
Asteroid

Re: Samsung rewards

I wouldnt worry about it. They will expire before you have enough to use them. They have the expiration date, the rewards per purchase, and the rank increases down to a perfect science. 

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