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Constellation

Sent in phone for repair, how long does repair usually take?

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Just sent in a phone for repair regarding software.

 

How long will it take for my phone to get back to me?

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Samsung Moderator
Samsung Moderator

Re: Sent in phone for repair, how long does repair usually take?

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Repairs are generally 7-14 business days. If you would provide your ticket number in a private message, I would be happy to check the status for you. http://bit.ly/2XERsky



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Samsung Moderator
Samsung Moderator

Re: Sent in phone for repair, how long does repair usually take?

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Repairs are generally 7-14 business days. If you would provide your ticket number in a private message, I would be happy to check the status for you. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Sent in phone for repair, how long does repair usually take?

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I don't have problem with my phone

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