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Asteroid

Smart Launcher

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I got this phone in Sept 2019, and love it, but I use Smart Launcher, because i have liked it for 3 years now, but i have a couple problems, not sure if it's the phone, or the launcher. The wallpaper, changes on me, wh err n I pick up. I have to change back to where it was, and I sometimes use Xwidget pro, but I can never get it to stay on using that widget. Usually when I restart phone. Any suggestions to help me troubleshoot this problem?

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Asteroid

Re: Smart Launcher

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When I put it on safe mode,  what should I do while in safe mode.?  Wallpapers just changes when I pick up the phone. In smartlauncher I can even lock the home screen and it still does it. I will just go to smartlaucher to get some help. It may be it instead of a Samsung smartphone problem. Thank you so much.

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7 REPLIES 7
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Samsung Moderator
Samsung Moderator

Re: Smart Launcher

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Do you have dynamic lock screen turned on?

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Asteroid

Re: Smart Launcher

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I searched for the dynamic lock screen in my phone settings, and I do not have it! Is there another location?

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Samsung Moderator
Samsung Moderator

Re: Smart Launcher

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Do you experience these symptoms without Smart Launcher? Are you on android 9 or 10?

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Asteroid

Re: Smart Launcher

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I believe it's both. I get to where I need change so I go back to Samsung launcher. But Smart launcher is the main one I use. I have version 9 galaxy s10+. I think if I put it on Samsung launcher dynamic screen lock would be on my settings. I might try that if that's necessary! 

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Samsung Moderator
Samsung Moderator

Re: Smart Launcher

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I certainly understand your concern, do you notice a pattern to the symptoms you are experiencing? Do you experience these symptoms if you test your device in safe mode?


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Asteroid

Re: Smart Launcher

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When I put it on safe mode,  what should I do while in safe mode.?  Wallpapers just changes when I pick up the phone. In smartlauncher I can even lock the home screen and it still does it. I will just go to smartlaucher to get some help. It may be it instead of a Samsung smartphone problem. Thank you so much.

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Samsung Moderator
Samsung Moderator

Re: Smart Launcher

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If you don't experience these symptoms with your device in safe mode then it would be the third-party launcher causing the symptoms you are experiencing.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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