cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Smart Lock not working after Android 10 update

Will not stay unlocked with my garmin connected or while at home. All of these are activated and connected.

29 REPLIES 29
Highlighted
Asteroid

Re: Smart Lock not working after Android 10 update

I have been having the same issue for months on my S10+ , with no resolve yet. Still trying.

Reply
Loading...
Highlighted
Constellation

Re: Smart Lock not working after Android 10 update

Same issue for me.  Very inconsistent since android 10 update on s10+.  Sometimes it works, sometimes it doesn't.  

Reply
Loading...
Highlighted
Astronaut

Re: Smart Lock not working after Android 10 update

I have also been having the same issue. I have smart lock set to keep my phone unlocked when I'm paired with my Galaxy Watch or my car's bluetooth, and also when I'm at a certain location like my house or work. I've noticed it does eventually lock itself regardless after a certain period of inactivity which is normal, but since the latest update came out I've noticed it does it seemingly at random. The only work around I've found for this so far is to remove my watch and car from the list of trusted devices and re-add them however; this is a temporary fix as it seems to go right back to doing it after about a day. Hopefully Samsung can get this patched soon because it is really inconveniencing.

Reply
Loading...
Highlighted
Constellation

Re: Smart Lock not working after Android 10 update

I am having the same issue. Have rebooted and reset parameters, and problem continues.

Reply
Loading...
Highlighted
Constellation

Re: Smart Lock not working after Android 10 update

Also having same issue. 80/20 success to failure

Reply
Loading...
Highlighted
Cosmic Ray

Re: Smart Lock not working after Android 10 update

Weird I dont have this issue. Enable lift to wake.

Reply
Loading...
Highlighted
Constellation

Re: Smart Lock not working after Android 10 update

I'm having the same issue on my Note 10+ after the update as well. It works sporadically. 

Reply
Loading...
Highlighted
Asteroid

Re: Smart Lock not working after Android 10 update

I am relplying to add to the community forum so Samsung can maybe look at this. I too am having the same issues. Devices or Places are not working. 

Reply
Loading...
Highlighted
Constellation

Re: Smart Lock not working after Android 10 update

Just posted this on another thread. Figured I would share here too, in case it solves your issue.

 

Check your battery optimizations and make sure it is off for bluetooth and location services. I haven't seen this recommended anywhere through all the searching I've done.

 

I don't know if this will fix it or not, as I just changed the setting on my s10+. So far it seems to be working though. If it is the case, then they need to make it so when you enable a smartlock function that the battery optimization settings for the chosen function are changed automatically.

 

It started messing up for me with the update to Android 10.

Reply
Loading...