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Astronaut

Software Update won't download


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I have tried on several different wifi connections, tried rebooting my phone, even clearing the cache partition. Nothing worked, it still won't download. Is there anything else I can try, or am I stuck with it?
2 REPLIES 2
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Asteroid

Re: Software Update won't download

restart device
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Samsung Moderator
Samsung Moderator

Re: Software Update won't download

I would recommend doing a complete backup then factory resetting the phone. Once you do that install the update before restoring the phone. 



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