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Astronaut

Software update deleted my sms messages

Please help.. software update has deleted all of my sms messages, i need to retrieve them. Where are messages stored to retrieve them back. I am new to Samsung.

 

Thanks 

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Astronaut

Re: Software update deleted my sms messages

Your text messages could be in a few different places... Hopefully they did get backed up. They could be saved in Samsung Cloud or whichever Google account you logged in with (Google Drive.) So if you set up backup/restore, those are the two accounts that backup to a cloud based program. If they are there, restore the last backup. The last place that maybe they could be hiding is in Starred messages or on the SIM. Not sure where else besides being deleted.
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