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Astronaut

Software update not received in Ukraine

Dear, Samsung Electronics. I had read information in internet about new software update: Android 10 and One Ui 2.0. Somebody wrote, that new software update will be in January 1!!! But I have no update. I have Samsung Galaxy S 10 from Us. I live in Ukraine. Please, tell me: when my phone will get One Ui 2.0 and Android 10? And the last: I downloaded smartswitch on my computer and checked software update. I saw update with 4.5 GB. I downloaded it and I got a problem: my phone could not see sim card and I could not call and work in internet. Which of is connected?

3 REPLIES 3
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Constellation

Re: Software update

I'm from the United States with AT&T carrier and STILL WAITING on my update as well while everyone else is getting it.

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Samsung Care Ambassador

Re: Software update

I would suggest contacting the Samsung Support Site for Ukraine you can use the link below wish I could help more 

 

https://www.samsung.com/visitcountry/


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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Asteroid

Re: Software update

No Android 10 update for S10+ in Uk

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