Dear, Samsung Electronics. I had read information in internet about new software update: Android 10 and One Ui 2.0. Somebody wrote, that new software update will be in January 1!!! But I have no update. I have Samsung Galaxy S 10 from Us. I live in Ukraine. Please, tell me: when my phone will get One Ui 2.0 and Android 10? And the last: I downloaded smartswitch on my computer and checked software update. I saw update with 4.5 GB. I downloaded it and I got a problem: my phone could not see sim card and I could not call and work in internet. Which of is connected?
I would suggest contacting the Samsung Support Site for Ukraine you can use the link below wish I could help more