I detailed my S10 issues here...
HARDWARE ISSUE - TEMPERATURE ISSUES - PHONE IS WARM WHILE IN USE
NO POWER UP - CAMERA FAILURE
REPLACED COMPONENT - REPLACED PBA - S/W UPDATED
Does anybody have details or experice with these solutions?
I have mixed feelings about a repaired device I have owned for 1 month now, in my hands for fewer than 3 weeks, 1+ week at Local Samsung repair shop and then shipped back to Samsung. I am unceratin why they refuse to replace with a new device.
I was supposed to receive the repaired device today, however UPS has delayed delivery. The hits just keep coming...
PBA refers to mainboard, and PBA is Product Board Assembly.
When you're an early adopter bugs aren't unexpected. This is applicable to electronics, cars, medications, etc. Bad yields fall thru the cracks, it happens. That's why Samsung replaced yours.
And make me #3. Might ticket said LTE Calibration Failed
Replaced PBA and Update S/W
S10+ 3 weeks old, LTE after two weeks would not work unless you were 100 feet or two from a Cell Tower. This was on T-Mobile, the T-mobile forums are littered with the same complaint and issue I am having. I think there is a major issue with these being pushed under a rug.
Same here. Replaced PBA. It's running great now, so it was worth it. Wish ubreakifixit had the parts to fix it. Or at least diagnose it correctly (they said everything was fine with it......)
I had my Samsung Galaxy S9 for less than a month and I had a problem with the Samsung Health App jumping ahead 4 hours while walking when I had only walked for about 1 hour. And I also had a problem with getting a invalid address entered message when sending a group text message, but when sending a individual text it worked fine. I waiting on my phone to get back from Samsung now.
Very similar thing happening to me.
Got the phone on release day, March 8. Started having issues after a week. I was on the phone and in the Sprint store. After my second visit there (they had made it worse by trying to reflash the modem) when the phone was completely unusable as a phone, they ordered me a replacement that didn't get here until a few days ago (took 10 days). Issue is that I bought the phone from Samsung Direct and after some discussions, they suggested I send mine to them for repair/replace- didn't want to lose my warranty or pay almost double for Sprint's program. My repaired phone is now on it's way here and when I get it and confirm that it works properly I'll return Sprint's S10+ plus the loaner they gave me and be done. Yeesh.