A pop up on my screen would say " Can't install app, Secure Files not backed up" but nothing is downloading and Secure Files is backed up. I restarted my phone and it still pops up every few hours.
Can you please provide me with a picture of the error code you are receiving?
How do I send it?
You will have to open Community in a web browser. In the messages box, you should see an icon to upload an image.