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Astronaut

Strange Message

A pop up on my screen would say " Can't install app, Secure Files not backed up" but nothing is downloading and Secure Files is backed up. I restarted my phone and it still pops up every few hours.

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Strange Message

Can you please provide me with a picture of the error code you are receiving?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: Strange Message

How do I send it?

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Samsung Moderator
Samsung Moderator

Re: Strange Message

You will have to open Community in a web browser. In the messages box, you should see an icon to upload an image.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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