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Asteroid

System UI Error 10+ Freezes and Restarts Phone

I keep encountering a system ui error that continues  to freeze  and restart my phone. I am not sure what is causing this error.  I did everything  from uninstalling google updates, wiping the cache partition, and even factory  resetting  my phone. I just want this darn error to go away because  it's  acting like a virus but I can't  seem to locate any sort of virus that cause this type of error

12 REPLIES 12
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Re: I am having a serious issue with mt s10+

Have you tried clearing cache and data and force stopping One UI Home in the App settings?

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Asteroid

Re: I am having a serious issue with mt s10+

Ui home? I never seen  that lol

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Asteroid

Re: I am having a serious issue with mt s10+


@BLU-BERRY-PIE wrote:

Have you tried clearing cache and data and force stopping One UI Home in the App settings?


I just did that one day ago and it appears the issue is still unsolved.  Do you have any other options  or should  I take my phone to the shop

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Samsung Moderator
Samsung Moderator

Re: I am having a serious issue with mt s10+

I would recommend taking your device to your local UbreakIfix and having the software reflashed on your device.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: I am having a serious issue with mt s10+

so there's  no other option?

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Samsung Moderator
Samsung Moderator

Re: I am having a serious issue with mt s10+

This would be the recommended option as the feature doesn't appear on your device. Another option would be to try factory resetting your device.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: I am having a serious issue with mt s10+


@SamsungAdam wrote:

This would be the recommended option as the feature doesn't appear on your device. Another option would be to try factory resetting your device.


 Yeah I did factory resetting 

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Samsung Moderator
Samsung Moderator

Re: I am having a serious issue with mt s10+

As you have completed all of the troubleshooting steps, I would recommend having a software reflash on your device. I would be happy to assist you with getting set up for a ship in for service through Samsung or you would have the option of using our authorized service center UbreakIfix.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: I am having a serious issue with mt s10+

What exactly causes a system ui error? I mean I should  be able to fix it  by myself if it's not nothing serious.  Is  a system ui error some type of software infecting the operating  system  of my phone or what

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