I look forward to hearing back from you. Just like my buddy @SamsungRei, said, let us know the outcome. 😀
As always, we're here for you. Take care!
No worries! I'm here to help!
Hey @userTNreDMvZdd, I agree with @Rydah. This does seem to be a hardware issue. The phone will need repairs. There are two options available. There is a ship-in service that takes approximately 5-7 business days. You can also take your phone to uBreakiFix. They are an authorized repair center and most repairs can be completed same day. If you would like to use the mail-in service, please send a private message with the following: http://bit.ly/2XERsky
Complete physical address:
Contact phone number:
Alternate phone number:
Complete model code of phone:
IMEI number of phone:
I am also including a link to uBreakiFix. Please keep me posted!
Top notification panel is fully responsive to touch when opened from lock screen but when you unlock the device and try to drag it down it from home screen or any app opened, it is miss and hit situation.