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user9PxjKiUJy2
Asteroid

UI Issues

Has anyone experience poor UI? e.g. you press back and it takes more than a second to go back or you press home and it somehow stays "pressed" and google voice pops up, etc. Pre-installed FB is the worst app, it act up like crazy, is it only me? Did I get a defective device?

I had the S8 and the experience was superb, but with the S10 is totally making me want to change ASAP to another device.

3 REPLIES 3
Samsung Care Ambassador

Re: UI Issues

Boot into safe mode and see if it works properly.

 

To get into safe mode:

  1. Press and hold the power button until the buttons appear on screen.
  2. Press and hold the "Power off" button until it turns into "Safe mode"
  3. Click the "Safe mode" button to boot into safe mode.
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user9PxjKiUJy2
Asteroid

Didn't work, I can't uninstall certain Pre-installed apps...

Didn't work, I can't uninstall certain Pre-installed apps. It's ridiculous at this price point.

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Samsung Care Ambassador

Re: Didn't work, I can't uninstall certain Pre-installed apps...

I would try clearing the cache partition of your device.

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