Ive been having an issue not being able to reciveve MMS such as gifs and videos but pictures work fine through the default messaging app that comes with the phone. I've also tried Google messages to no luck. I can, however, recieve gifs and videos through Verizon's messaging app as well as pictures.
I have an (International) Galaxy S10+ unlocked, running Verizon here in the U.S.
If anyone can help with diagnosing the issue that would be great!
Was looking through the settings for the messaging app (the default one that comes with the S10+) and i cant find anything about Rich Communication or defaulting text/multimedia. Auto retrieval of attachments is enabled.
Talked to Verizon and they said there wasn't anything they could do. Also said it was either because the phone was unlocked, the international version, or both. So I guess I'm just stuck until I get a new phone. But thank you for the help!