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Asteroid

Unlock Verizon wireless

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I put in a SIM card from Sprint carrier and it activates my phone number lets me send text and phone for about 3 minutes and then all the sudden I get an Axe by the bars and says cannot change carrier at this time please contact Verizon and so on with the phone number I cannot figure out how to unlock the phone I've called Samsung they told me that it's locked still alive called Verizon they told me was unlock they can't even see it in their system is there anybody that knows this situation do I have to wait the 60 days does it have to be an active account or could I just have the SIM card that Samsung gave me sitting it for the whole time while it tries to activate I don't understand this situation I know I heard that you could put in a valid SIM card in there witches from Verizon for about 5 minutes and then it should be unlocked don't know I've heard too many stories I hope I get a real answer thank you

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Asteroid

Re: Unlock Verizon wireless

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The problem was that I had gotten the phone from Samsung it was a Verizon carrier I got in the phone because of an issue with the Galaxy S9 so what happened was since my Galaxy S9 was a Verizon but unlocked carrier they had to give me a Verizon carrier anyway long story short I waited 60 days be sure that if you did get a Verizon Samsung Galaxy S10 any model that you will have to wait or at least activate the phone to Verizon for at least 60 days and then it will be unlocked don't have to call then has to fight to be honest with you I don't know I might have argued so much that I got my way but I think if you just wait it out instead of trying to figure out another way it will all work out in the end my phone is perfectly fine unlocked and a Verizon carrier thank you Samsung for your help and support and for the new phone

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Astronaut

Re: Unlock Verizon wireless

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Verizon have always been picky about unlocking for carrier use. Your best bet is to have a verizon customer call and use their account access to unlock the phone. I'm pretty sure you could also use a verizon sim from a long standing account for a month and itll unlock it as long as the customer has been with the carrier long enough.

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Asteroid

Re: Unlock Verizon wireless

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They told me something about the 60 days if it's active if I use prepaid

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Supernova

Re: Unlock Verizon wireless

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@iamgalaxy84 wrote:

I put in a SIM card from Sprint carrier and it activates my phone number lets me send text and phone for about 3 minutes and then all the sudden I get an Axe by the bars and says cannot change carrier at this time please contact Verizon and so on with the phone number I cannot figure out how to unlock the phone I've called Samsung they told me that it's locked still alive called Verizon they told me was unlock they can't even see it in their system is there anybody that knows this situation do I have to wait the 60 days does it have to be an active account or could I just have the SIM card that Samsung gave me sitting it for the whole time while it tries to activate I don't understand this situation I know I heard that you could put in a valid SIM card in there witches from Verizon for about 5 minutes and then it should be unlocked don't know I've heard too many stories I hope I get a real answer thank you


@iamgalaxy84 

Software information:

Go to settings>about phone>software information and take screenshot of the page, then scroll to the bottom and take another one


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Constellation

Re: Unlock Verizon wireless

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And then?

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Asteroid

Re: Unlock Verizon wireless

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Check your APN settings on the device. You may need to enter them in manually and save as Sprint. If it doesn't let you change and save settings then it's still Network locked or worst case scenario it might have triggered a bad ESN.

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Constellation

Re: Unlock Verizon wireless

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I have a Verizon Samsung Galaxy S9 plus that I am wanting to use for my assurance wireless plan. The phone was activated for roughly 9 months before my ex had my service shut off assuring me that he would pay off said phone. How do I find out if it was paid off and if it is able to be used for assurance wireless

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Constellation

Re: Unlock Verizon wireless

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I got an s10+ through Verizon I just put a family Mobile SIM card in from Walmart and it actually switched my phone over to T-Mobile

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Asteroid

Re: Unlock Verizon wireless

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So I finally got in touch with a cool representative at Verizon they told me that my phone is unlocked but the network code is grayed out on that computer therefore I got to wait till 60 days but if you push him enough and you respectful you can get them to submit a document do you have to answer or be eligible if you fit the five criteria which is phone is paid in full did you buy it at Verizon to be honest with you I wasn't paying attention to all that I just wanted to hurry up and get the guy to hurry up and write the ticket so now I'm waiting on a response he should have to take 2 to 3 business days

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Asteroid

Re: Unlock Verizon wireless

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The problem was that I had gotten the phone from Samsung it was a Verizon carrier I got in the phone because of an issue with the Galaxy S9 so what happened was since my Galaxy S9 was a Verizon but unlocked carrier they had to give me a Verizon carrier anyway long story short I waited 60 days be sure that if you did get a Verizon Samsung Galaxy S10 any model that you will have to wait or at least activate the phone to Verizon for at least 60 days and then it will be unlocked don't have to call then has to fight to be honest with you I don't know I might have argued so much that I got my way but I think if you just wait it out instead of trying to figure out another way it will all work out in the end my phone is perfectly fine unlocked and a Verizon carrier thank you Samsung for your help and support and for the new phone

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