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Astronaut

Urgent: August update causing battery drain and overheating

Hi Folks, I completed the Samsung update yesterday on S10 and the phone won't hold charge along with overheating.  I have checked with other colleagues and all having same issue. Please advise on next steps, is it possible to roll back the update or are you working on a fix? 

 

Thanks D 

3 REPLIES 3
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Re: Urgent: August update causing battery drain and overheating

try chatting or do remote support with them and see if they can resolve the issue
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Asteroid

Re: Urgent: August update causing battery drain and overheating

The update caused my camera to quit working and they want me to send my phone in.

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Asteroid

Re: Urgent: August update causing battery drain and overheating

Same here. Every update is terrible for battery usage, we all know that by now. But this one? Come on Samsung. Today 3 h 35 m screen time. Nothing special, just internet and WhatsApp. 21% of freaking battery left. Do I seriously need to take my charger to work from now on? My S10 is about 7 months old, battery is fine. Optimalisation is on. Even the battery usage shows nothing special, but still it's draining as I am looking at it. SAMSUNG FIX THIS.

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