Can someone please tell why with all these cameras on my S10+, why can't I make regular video calls without using an app? Did I not turn something on?
Solved! Go to Solution.
Video calling is a Carrier Specific Feature. In order to use Video calling from your Natvie Phone app, the carrier must authorize the feature and allow it as a feature on your account with them. If they don't support the feature, a third party app would be required in order to make video calls.
if you have verizon you can call other verizon android phones without the use of a app, i believe tmobile is same way just dont know how tmobile works, for verizon is shows a video camera on the contacts
I have T-Mobile & thank you guys for your responses. I was very leery asking the question but I figured who else would know but other S10+ users. It's just baffling to me that it isn't just up there with audio call like on my S9+.
I don't even see video calling as an option under my settings. And I'm forced to use Duo & WhatsApp but I shouldn't have. My favorite feature on our Samsung phones was being able to switch from audio to video call with ease. @samsung What's up? I NEED SOME ANSWERS! And thanks again everyone for your responses. And I've had this phone for over a month, I know I've tried everything.
i would contact your cell carrier because it should be there here are the steps