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Constellation

Visual glitch when closing lockscreen

This is a small issue, but I've noticed a bug that is happening with my Galaxy S10 on the lockscreen. Normally when I press the power button on my phone while the screen is on, it quickly fades out, but in the lockscreen, when I either click the clock at the top which expends it to the middle of the screen (sorry, I don't know exactly what it's called) or when I go to where I would type in my password, instead of the screen slowly fading out, the right half of the screen will go black, before the left half of the screen going black moments after. Is there any way for me to fix this issue?

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Samsung Moderator
Samsung Moderator

Re: Visual glitch when closing lockscreen

Does the glitch appear if you put the phone in Safe Mode?

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
  7. While in Safe mode, you can now uninstall apps that are causing a problem.


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