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user8OVQZFnoho
Asteroid

Volume keys for media not working

So i always have this setting on, where you use your volume keys to control the media volume. I ALWAYS have it on. But for some reason, my phone will just ignore that setting and when i am listening to music or watching a video on my phone, and try to turn it up/down, the in call volume will change, but the media wont. Not unless i do it manually by the pull down bar, or if i restart my phone. But then after a little bit it will just do the same thing. I have tried turning the feature off then back on, but it doesnt change or help in any way.

5 REPLIES 5
Red Giant

Re: Volume keys for media not working


@user8OVQZFnoho wrote:

So i always have this setting on, where you use your volume keys to control the media volume. I ALWAYS have it on. But for some reason, my phone will just ignore that setting and when i am listening to music or watching a video on my phone, and try to turn it up/down, the in call volume will change, but the media wont. Not unless i do it manually by the pull down bar, or if i restart my phone. But then after a little bit it will just do the same thing. I have tried turning the feature off then back on, but it doesnt change or help in any way.


What do you listen your music through?

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user8OVQZFnoho
Asteroid

Re: Volume keys for media not working

Amazon Music, but it does it through facebook, youtube and spotify as well.

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Samsung Moderator
Samsung Moderator

Re: Volume keys for media not working

Do you have the applications being optimized or included in your sleeping application list?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Red Giant

Re: Volume keys for media not working


@user8OVQZFnoho wrote:

Amazon Music, but it does it through facebook, youtube and spotify as well.


Tried Google Play Music or Samsung Music app?  You can get it on Galaxy Store

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userGYvBINEqzU
Astronaut

I do have same issues S10 +

I do have same issues S10 +

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