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JustMarvelous
Constellation

WIFI Keeps Toggling Off

I have received my Galaxy S10+ from Tmobile and noticed that my WIFI toggles off frequently. Is anyone else having this issue? I did a search on Google and not finding much on the S10, but older phones.

I have rebooted phone, wiped the partition cache, forgotten all the WIFI connections. I contacted Samsung via chat and they suggest doing a factory reset on a new phone. I never had this issue on my S9+.

 

Anyone with suggestions?

35 REPLIES 35
MediaManGA
Constellation

Re: WIFI Keeps Toggling Off

I have the same issue. I've yet to figure out what is causing it. The only thing I've found so far is it appears to stay on while it's connected to a network. Once it disconnects, WiFi turns off.
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Samsung Moderator
Samsung Moderator

Re: WIFI Keeps Toggling Off

Can I please have your full model number, baseband version, and service provider?

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userrIQdIMOD9K
Constellation

Re: WIFI Keeps Toggling Off

Samsung-sm-T807A; T807aucu1BOG2;  AT&T Knox 2.3; wi-fi toggles continuously; tried turning off location services

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Samsung Moderator
Samsung Moderator

Re: WIFI Keeps Toggling Off

We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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JustMarvelous
Constellation

Re: WIFI Keeps Toggling Off

Sent it via pm to Lou and Cole 

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uservtI9jfVxmg
Astronaut

Re: WIFI Keeps Toggling Off

I just purchased a S10+ and my wifi drops all the time.  What should I do?  I have tried everything.

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Re: WIFI Keeps Toggling Off

chekc if you Wi-Fi power saving mode turned on in developer settings

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JustMarvelous
Constellation

Re: WIFI Keeps Toggling Off

I just checked and the power saving mode is not turned on. 

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Samsung Moderator
Samsung Moderator

Re: WIFI Keeps Toggling Off

@JustMarvelous Does this still happen in safe mode?

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