My WIFI keeps turning off on its own. I spent several hours trying to resolve this with 3 chats and a call. Very frustrating because it only stopped for like 3 days and now happened today and yesterday. Please help this is super annoying. I never turn it off
Have you tested the phone in Safe Mode to see if it turns off then? https://www.samsung.com/us/support/answer/ANS00062983/
Although it is not convenient at all, it will at least tell us if it is software or hardware related.
I don't see how I can test this theory because it just happens randomly. The rep at Sprint had me do something and it hadn't happened in almost a month and just did it yesterday once and today once. He said this is a known issue with S10 and plus
Testing the phone in Safe Mode would let you know if there is something 3rd party causing it to turn off. This is not a known issue so troubleshooting would be necessary to narrow down the possibilities so that we can figure out the best resolution.
Can you go into your settings, advanced, Bixby routines and see if you have a routine turned on that automatically turns wifi off? Mine does that when it detects I'm in my car, among other scenarios.