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Asteroid

White bar on top of the Phone.

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Hello !

My Problem ist that i have a white bar on the top of my phone it is as thick as the frontcamera, looks similar to the  black bar u can turn on in the apps Settings.

When i turn my phone sideways it is very anoying, when u watch youtube or even a Internet page and there is a white bar.

It is not the white shining bar on the bottom of the page. PLZ help20200104_170653.jpg

 

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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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Ok, so this only occurs while in an app and when the phone is turned horizontally. Are you viewing the apps in Full-Screen mode? 

 

  1. Pull down the notification bar and head to Settings (gear-shaped icon near the top right)
  2. Find and select Display.
  3. Scroll down and tap on Full Screen Apps.
  4. Find the app you want to change and tap on it, then Toggle full-screen to ON.


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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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Do you have the gestures turned on in your settings or the navigation bar? Are you using a theme on your device?


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Asteroid

Re: White bar on top of the Phone.

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Hey,

I have gestures turned in and have used differend themes and it worked normaly.

I will add a new screenshot. U can See on the left side the white bar where my frontcamera is.

I Think i have tried everything, expect to reset default settings.

Screenshot_20200105-225653_Chrome.jpg

 

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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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So just to clarify, if you change the theme you aren't experiencing these symptoms is that correct?


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Asteroid

Re: White bar on top of the Phone.

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If i change the theme it is still there, even on the default theme.

 

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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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Have you checked the list of apps that appear on top? I would try going to those settings and toggling the permissions for the apps and see if by toggling one of them off it will remove the white bar.



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Asteroid

Re: White bar on top of the Phone.

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It doesnt work. 

I am not sure, i pressed the side buttons thinking i press the Power botton, maybe thats somehow the reason. 

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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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@userMPdsRznDwq To clarify, did you go to Settings and then search for Appear on Top? This should bring up a list of apps with permission to appear over the top of the other apps. There should be a toggle switch to the right of each app. 



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Asteroid

Re: White bar on top of the Phone.

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Sorry 4 my bad english, they are All off

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Samsung Moderator
Samsung Moderator

Re: White bar on top of the Phone.

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I see. To recap your situation, the white bar appears at the top of your screen.

 

You have verified all options for apps to appear on top are turned off.

The white bar appears on all screens, regardless of theme, background, app, etc.

The white bar appears while the phone is in Safe Mode.

You have cleared the cache partition of the phone. 

 

This is all correct?

Do you use a custom launcher?



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