Original topic:

Wi-fi calling and texting (Verizon) does not work

(Topic created on: 1/6/21 12:55 PM)
useraveTaYSpOx
Astronaut
Options
Galaxy S10

Wi-fi calling is turned on, home wi-fi network is connected and set to "unmetered," but still phone will not do calls or texts by wifi. (Testing with airplane mode on and wi-fi on and connected.) Messages says "Can't send message. Turn off airplane mode" and attempt at calling says "Turn on Wi-Fi calling to make a call." It IS on!! I have very weak cell signal at home. Phone should automatically switch to wi-fi calling and texting if it can't get a cell signal, but it does not. My wife's S10 seems to work OK on Wi-Fi calling. Can't figure out what is different or why my phone thinks wi-fi calling is not turned on when it acutally is. 

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2 Replies
Willis1983
Astronaut
Options
Galaxy S10
I have the Note 20 with same problem
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JJDUB1313
Constellation
Options
Galaxy S10
You may need to reach out to Verizon (we had to do this with on phone to 'activate' for some reason - Note10+).

Here is more information to review.

https://www.verizon.com/support/wifi-calling-faqs/#:~:text=Make%20sure%20Wi-Fi%20Calling,the%20cellu....
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