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Samsung_RSBEpzA
Astronaut

YouTube premium

Has anyone gotten their YouTube premium subscription yet. I have had my S10e for two weeks now and just got email today that trade in was accepted but no email about subscription even though I got a confirmation once my phone was delivered😔 What's going on?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: YouTube premium

Hey there!

Give this link a try: https://www.samsung.com/us/shop/youtube/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user0nYQGxZcxQ
Constellation

Re: YouTube premium

I haven't received mine either. It has been over a month. I initially contacted Samsung about this and they said the email with the code would be sent in "no more than 28 days". It has been well past 28 days, I have contacted Samsung support 4 times and they keep telling me to keep waiting. I got ripped off.... and I hope this didn't happen to you too.

 

Samsung has officially lost my business now.

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Samsung_RSBEpzA
Astronaut

I never knew there was a deadline. None of this informati...

I never knew there was a deadline. None of this information was sent to me when it should have been sent. Promotion was miss leading at best.

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