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userbs3u1SOHV7
Asteroid

“Your purchase was denied” Fortnite iKONIK skin

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I have the new Samsung galaxy and install fortnite but when I give it to buy the skin ikonik will not let me buy it, it says "your purchase has been denied for this application" someone tells me what I have to do please?

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Samsung Moderator
Samsung Moderator

Re: “Your purchase was denied” Fortnite iKONIK skin

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These are the steps you need to follow to redeem the skin. https://www.samsung.com/us/mobile/galaxy-s10/fortnite/redeem/

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21 REPLIES 21
Samsung Moderator
Samsung Moderator

“Your purchase was denied” Fortnite iKONIK skin

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Are you trying to purchase the skin or redeem it as part of the promotion?

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userbs3u1SOHV7
Asteroid

Re: “Your purchase was denied” Fortnite iKONIK skin

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Reedem it but it says"your purchase has been denied for this application" You know what i need to do?

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Samsung Moderator
Samsung Moderator

Re: “Your purchase was denied” Fortnite iKONIK skin

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These are the steps you need to follow to redeem the skin. https://www.samsung.com/us/mobile/galaxy-s10/fortnite/redeem/

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userbs3u1SOHV7
Asteroid

Re: “Your purchase was denied” Fortnite iKONIK skin

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Yeah I know the steps but I can't 

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userbs3u1SOHV7
Asteroid

Re: “Your purchase was denied” Fortnite iKONIK skin

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Maybe tomorrow thanks.

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userZW7EYNjcl5
Astronaut

Re: “Your purchase was denied” Fortnite iKONIK skin

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i dont get the option to change store to samsung, i see the skin in the shop i give me credit card in but still gives a error! please help

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Samsung Moderator
Samsung Moderator

Re: “Your purchase was denied” Fortnite iKONIK skin

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@userZW7EYNjcl5 We recommend that you call in and talk to our Samsung Promotions department 1-866-888-5503.

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userPY2ScAf0fC
Constellation

Re: “Your purchase was denied” Fortnite iKONIK skin

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Product does not exist in this store 

What i do now?

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userbs3u1SOHV7
Asteroid

Re: “Your purchase was denied” Fortnite iKONIK skin

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Hello there in what step are you stuck?

 

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