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Constellation

ZELLE APP

This issue arose less than 7 days ago. I use Zelle to transfer money but I am encountering an issue that I believe is due to my S10. When I arrive to the screen where I enter dollar amount the number pad for my S10 does not load. I can hit the screen and enter the numbers 1, 4, and 7 only. I have uninstalled the app several times with no change. I have rebooted the phone several times and again with no change to this issue. 

I contacted Zelle support and this issue appears to be on phone related. We attempted to change the size of the font but the same issue exists. I have searched online and there is no discussion of this issue. 

Any suggestions would be greatly appreciated.

3 REPLIES 3
Comet

Re: ZELLE APP

Try using a 3rd party keyboard app?
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Constellation

Re: ZELLE APP

Thanks for the suggestion.

I tried changing the keyboard and also downloaded another from the Play Store but the issue continues to exist. Very perplexing.

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Comet

Re: ZELLE APP

perplexing indeed.
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