Just purchased new unlocked s10+. During set up, I put in pin # first. Then did the fingerprint scan, now I can only use pin# to unlock phone. How do I get it to go to finger print scan? We are new to smart phones. Only had flip phone before. <edit>
Go to settings>lock screen>lock screen type and make sure fingerprint in turned on under biometrics. I also turned on intelligent scan so i can use my face and iris to unlock my device.
Hope this helps