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Astronaut

cloud

Hi 

My s10 samsung recieved a message saying sd card not working and then has wiped my 8885 photos, it says its saved to the cloud but how do i get them back to my phone? Ive tried logging into cloud on laptop and plugged in comp but no way to get them

1 REPLY 1
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Samsung Care Ambassador

Re: cloud

Hey, 

@usertJWljcXHhJ

I signed in to Samsung cloud. At the top of websites page there is a notification. I selected learn more. The image below explains the notification. I don't know where in Samsung cloud it saved the images to so you might check the gallery sync interface or Samsung cloud drive. 

Best regards, 

CLF Screenshot_20200528-075433_Samsung Internet.jpg

 

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