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Astronaut

galaxy s10 software update issue

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Purchased s10 frm UNITED STATES and bought To INDIA till now i didnt get any update since 1year my last update was on sep 2019 my model num is SM-G973U does any body having the same issue i contaced to service centre but they r unable to help 
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Samsung Moderator
Samsung Moderator

Re: Re: galaxy s10 software update issue

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I recommend reaching out to your current service provider for further assistance regarding Updates.

 

Also, I understand you have purchased a US device, but your current location is outside of the US. You can contact the support in your country for any additional help. You can do so by using this link: http://www.samsung.com/visitcountry

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7 REPLIES 7
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Re: galaxy s10 software update issue

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Best bet will be flash it with Odin
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Astronaut

Re: Re: galaxy s10 software update issue

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tried but didnt work
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Re: Re: Re: galaxy s10 software update issue

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Did you make sure you download rite firmware
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Astronaut

Re: Re: Re: Re: galaxy s10 software update issue

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yes
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Re: Re: Re: Re: Re: galaxy s10 software update issue

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Try using Odin mode it that could be why
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Samsung Moderator
Samsung Moderator

Re: Re: galaxy s10 software update issue

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I recommend reaching out to your current service provider for further assistance regarding Updates.

 

Also, I understand you have purchased a US device, but your current location is outside of the US. You can contact the support in your country for any additional help. You can do so by using this link: http://www.samsung.com/visitcountry

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Astronaut

Re: Re: Re: galaxy s10 software update issue

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@SamsungJoJo
reached to my regional service centre but they are unable to hlp me
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