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Astronaut

i forgot my password to my samsung 10 phone what do i do?

please help idk my password

1 REPLY 1
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Samsung Care Ambassador

Re: i forgot my password to my samsung 10 phone what do i do?

You can unlock your device if you have a Samsung account connected to it and remember the password that you created for your Samsung account. 

 

To access this: log on to your Samsung account on the Desktop website> go to "Devices"> next at the top of the of the page will be a button that says "find my mobile" when you press it; there will be a list of options that allow you to find you device, lock your device, and unlock it as well. Press the "unlock" option and this should unlock your phone. 

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