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userrvKgPKUHRX
Asteroid

"Accidental Touch Protection" setting does nothing?

The "Accidental Touch Protection" setting doesn't seem to do anything. My phone still detects inputs from my leg through my pocket, causing things like messing with the AOD, waking up from a double tap, etc. One time I pulled my phone out of my pocket to see the camera viewfinder! It there something I'm missing or is this setting completely broken?

23 REPLIES 23
Samsung Moderator
Samsung Moderator

Re: "Accidental Touch Protection" setting does nothing?

Can I have your full model code, baseband version, and carrier information?

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useraMZbQaJjcI
Constellation

Re: "Accidental Touch Protection" setting does nothing?

I have the same issue and was thinking about that my proximity sensor doesnt't work at all.

 

Model Code:

SM-G973F

Baseband Version:

G973FXXU1ASBA

Carrier:

Turkcell

 

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Samsung Moderator
Samsung Moderator

Re: "Accidental Touch Protection" setting does nothing?

Does this occur with the device in safe mode?

 

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userrvKgPKUHRX
Asteroid

Re: "Accidental Touch Protection" setting does nothing?

Yes, for me it does. I started in safe mode and put it in a pants pocket and it still accepted inputs from the other side of the pocket. 

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Samsung Moderator
Samsung Moderator

Re: "Accidental Touch Protection" setting does nothing?

Do you have the touch sensitivity highlighted?

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userrvKgPKUHRX
Asteroid

Re: "Accidental Touch Protection" setting does nothing?

I do not have that setting turned on.

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userrvKgPKUHRX
Asteroid

Re: "Accidental Touch Protection" setting does nothing?

Model:

SM-G973U

Baseband:

G973USQU1ASBA

Carrier:

Verizon Wireless

 

To add on, my proximity sensor only seems to work correctly for things like phone calls where I can see the flashing pixel.

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user47mv9jQ58q
Constellation

Re: "Accidental Touch Protection" setting does nothing?

Same constant problem. Every time it's in my pockets the phone is playing music through my spotify account , turning on the flashlight and opening other apps. I've never had this happen with last 8 phones
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userZlqLglRntr
Asteroid

Re: "Accidental Touch Protection" setting does nothing?

Mine mustn't work either...

I somehow called '112' from my pocket at work and when I got home, I was told the Police had come to my house asking if there was an emergency. I checked my call history and sure enough there was the call made, right in the middle of my time at work while my phone was in my pocket for the whole time.

The 'accidental touch protection' setting is on, the enhanced touch setting is off as well. 

It needs an update, so embarrassing.

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