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Raptorbob
Asteroid

Re: s10 customized ring tones not working

I did clear the system cache but that did not solve the problem.

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Samsung Moderator
Samsung Moderator

Re: s10 customized ring tones not working

I would recommend reaching out to our customer service team directly at 1 (800) 726-7864 so they can remote into your device for further assistance.

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Raptorbob
Asteroid

Re: s10 customized ring tones not working

I now have a related issue.  I want to change the default ringtone but when I go to settings/sounds,,,,,,/ringtone and select, it takes me to the ringtone folder under the main storage where I have the customized ringtones stored.  I cannot get back to the area where the default ringtones are stored.

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