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userLFRtKkQ2P1
Constellation

s10e power button rattle

Hello all

 

I got my s10e a little over 2 weeks ago, and on day two, took it back to Tmobile telling the the power button was loose and rattled a lot. Their reply was "we cant open more phone boxes to make sure the buttons don't rattle", so I jsut came home with it. It seems like the rattle has gotten a bit worse and makes more noise.

 

My question is, does anyone else's do this and is it normal?

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: s10e power button rattle

I would recommend taking it to a uBreakiFix location for an evaluation. They are an authorized repair center and can access your warranty info. https://www.samsung.com/us/support/ubreakifix/

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Honored Contributor

Re: s10e power button rattle


@userLFRtKkQ2P1 wrote:

Hello all

 

I got my s10e a little over 2 weeks ago, and on day two, took it back to Tmobile telling the the power button was loose and rattled a lot. Their reply was "we cant open more phone boxes to make sure the buttons don't rattle", so I jsut came home with it. It seems like the rattle has gotten a bit worse and makes more noise.

 

My question is, does anyone else's do this and is it normal?


Rattle because it is loose and has a free play in it when you press it?


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