s10e (tmobile) wont update to new one ui2.5

[Waffy23]

I have been calling tmobile and samsung tech expert. I cannot update my s10e to new one ui 2.5, last update was March 2020. I need help. I dont have pc to push an update through smart switch. Any suggestion?

[JamesH23]

May i ask what country you are located in?

[Waffy23]

usa

[userR7Doid8rbq]

keep saying server error

[userR7Doid8rbq]

haven't updated my phone since the 1st of June 2020

[userR7Doid8rbq]

I'm having the same problem

[userR7Doid8rbq]

did you ever get it fixed