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Constellation

security updated made my s10 stop opening apps

I updated the security update for April 1st , and after restarting my s10 stopped opening any and all apps. I drained the battery and tried again with no result. I cannot open settings all I can do that is check notification, which apps are still sending. Please help.

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Samsung Moderator
Samsung Moderator

Re: security updated made my s10 stop opening apps

Have you tried wiping the cache partition since the update? 

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.
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